Ping a Pong

May 9, 2012

My friend Norman has just begun a new job at Chess plc. As he was becoming acquainted with his new surroundings he noticed a large funnel shaped vessel in the corner of the office containing ping pong balls with names like ‘Brian’, ‘Linda’ and ‘Phil’ written on them in felt pen.

Curious, he asked a colleague what this was all about. It seems that each senior manager is given a box of ping pong balls. When they notice any member of staff doing a small act that goes above and beyond the call of duty, they award them a ball and write their name on it. Once a month, one ball is drawn out of the funnel at random and the lucky staff member is awarded a significant prize such as a holiday for two.

Imagine the power of 150 people trying to do small extra things for their customers every day. All of those pings mount up.

Do something nice for someone today and ping yourself a pong.